Frequently Asked Questions

Answering your Common Questions

Frequently Asked Questions

We’ll migrate your websites for free. Once you’ve signed-up, give our Support Team the details of your current web hosting and we’ll get to work, quickly migrating your websites and emails from your previous host.

You also get access to our Migration Centre. You can use this to transfer all website files, databases and email from any provider using CPanel, Plesk or DirectAdmin, Heart Internet and Fasthosts. It’s a simple process of entering the credentials of your provider and choosing which packages you’d like to migrate. The migration will complete automatically.

We host some of the busiest sites in the world - so you won’t have any worries there! Our self-built platform grows with your website and business. It ‘autoscales’ - meaning that even if your site receives a sudden spike in traffic, it will be able to handle it.

The magic comes from our load-balancers. They’re constantly monitoring all requests to our network. When a website receives a large number of hits it’s quickly isolated and moved to its own dedicated backend. This keeps your business running quickly at the most critical of times, but also means that your neighbours on our shared hosting aren’t affected by your spikes in traffic. We call these spikes the ‘Dragons’ Den Effect’.

Absolutely! It’s perfect for business, small or large. Whether you want to make money from home, run an online business as a second job, or become the next Bezos, we have a hosting plan suitable for you. Our hosting is Payment Card Industry (PCI) compliant and includes a range of security features, all as standard.

You don’t have to be tied in to any long-term contracts, so you can upgrade should you need more websites or need more resource. Our Linux hosting is our most versatile hosting, because you can use any of the major content management systems.

If you’re running a large ecommerce concern and have specialist needs, we’d recommend our Managed VPS.

But for most new businesses, our shared web hosting is ideal.

Your hosting package is automatically set up for you straight after purchase so you can get started right away.
Our state-of-the-art data centres offer the latest in security and environmental technologies and are manned 24/7, ensuring your data and websites are secure and monitored at all times. We have a resilient national network and an enterprise-level cloud platform so you get the best possible hosting experience.
You can use whichever programming languages and frameworks you like. Please get in touch if you want to double check if specific legacy versions are supported.